Returns & Exchanges
Ermanno Scervino offers a sophisticated return process, allowing customers to request a return for any item within 14 days of the delivery date. We ensure that every return reflects our commitment to Italian craftsmanship and client satisfaction.
Request Authorization
Log into your account or access the 'Orders' section to complete the online Return Form and receive your unique Return Authorization Number.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and authenticity seals are intact and attached to the garments.
Attach Shipping Label
Affix the pre-paid courier label provided in your original shipment to the outside of the box, covering any previous delivery information.
Schedule Collection
Contact our preferred carrier to arrange a complimentary pickup at your convenience or drop off the parcel at an authorized collection point.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing